CRM, reporting, and governed AI for RIAs, CPA firms, fintech, and lenders.
CRM, reporting, and governed AI for RIAs, CPA firms, fintech, and lenders.
A CRM that every advisor updates. A reporting layer that satisfies SOC 2, GLBA, and the state you operate in. A document AI workflow that reads statements, extracts KYC data, and routes exceptions to a human. A governed AI pilot that drafts the low risk client email without ever touching regulated content. FI Digital ships that stack for RIAs, CPA firms, fintech operators, and mid market lenders.
The Industry Challenge
US financial services SMBs sit on three hard constraints: regulated data, regulated workflows, and state by state AI disclosure. The cloud native AI demos that run on other SMB sites do not survive contact with a custodian, a compliance officer, or a state insurance regulator. FI Digital engages financial services clients with that constraint first, governance, then workflow, then technology. Our AI pilots ship with audit logs, a kill switch, human in the loop approval, and a disclosure plan mapped to the states where your clients live.
How Each Practice Serves Financial Services
| Practice | What it does for this industry | Example outcome |
|---|---|---|
| Zoho Implementation Stack | Zoho CRM for RIA / CPA / fintech sales and onboarding; Zoho Desk for service; integrations to Redtail, Wealthbox, Salesforce FSC | Single CRM, unified client view, no double entry |
| Product Engineering | Client portals, onboarding workflows, KYC / KYB apps, lender application workflows, custom fintech UIs | Cut onboarding cycle time 40% with a branded portal |
| AI & Digital Workers | Document AI on statements, tax docs, applications; meeting summary copilots with compliance guardrails; RAG over internal knowledge | Back office document cycle time cut 50% with HITL |
| Data Engineering | Snowflake / Fabric warehouse unifying CRM, custodian, accounting, marketing; BI on AUM, pipeline, realization | One trusted BI view the compliance officer approves |
Proof & Examples
Consolidated Redtail + Orion + Microsoft 365 into a Zoho + Snowflake reporting stack that cut quarterly client report cycle time by 70%.
Shipped a document AI workflow on tax statements that pulled 4 FTE hours out of every engagement.
Deployed a governed meeting summary copilot that saved 6 hours per underwriter per week while meeting GLBA Safeguards Rule expectations.
Ready to modernize your financial operations?
Book a Fit Call to discuss your current systems or view case studies of RIAs and CPA firms we've transformed.
Frequently Asked Questions, Financial Services
Are you SOC 2 Type II aligned?
Yes. Our delivery practices align with SOC 2 Type II controls and we provide a Delivery Security Summary.
Do you support GLBA Safeguards Rule?
Yes. Financial services scopes include GLBA aligned data handling, access control, and vendor risk documentation.
Can you comply with state AI laws?
Yes. Every AI pilot in financial services ships with a state specific disclosure plan covering Colorado, Utah, Illinois, and NYC at minimum.
Do you integrate with Redtail / Wealthbox / Salesforce FSC / Orion / Addepar / Tamarac?
Yes. Custodian and practice management integration is a standard scope in our RIA engagements.
Can you sign a BAA or DPA?
We sign DPAs as standard. We sign BAAs where PHI enters scope (HSAs, some benefits workflows).