CRM, reporting, and governed AI for RIAs, CPA firms, fintech, and lenders.
CRM, reporting, and governed AI for RIAs, CPA firms, fintech, and lenders.
A CRM that every advisor updates. A reporting layer that satisfies SOC 2, GLBA, and the state you operate in. A document-AI workflow that reads statements, extracts KYC data, and routes exceptions to a human. A governed AI pilot that drafts the low-risk client email without ever touching regulated content. FI Digital ships that stack for RIAs, CPA firms, fintech operators, and mid-market lenders.
The Industry Challenge
US financial-services SMBs sit on three hard constraints: regulated data, regulated workflows, and state-by-state AI disclosure. The cloud-native AI demos that run on other SMB sites do not survive contact with a custodian, a compliance officer, or a state insurance regulator. FI Digital engages financial-services clients with that constraint first — governance, then workflow, then technology. Our AI pilots ship with audit logs, a kill-switch, human-in-the-loop approval, and a disclosure plan mapped to the states where your clients live.
How Each Practice Serves Financial Services
| Practice | What it does for this industry | Example outcome |
|---|---|---|
| Zoho Implementation Stack | Zoho CRM for RIA / CPA / fintech sales and onboarding; Zoho Desk for service; integrations to Redtail, Wealthbox, Salesforce FSC | Single CRM, unified client view, no double entry |
| Product Engineering | Client portals, onboarding workflows, KYC / KYB apps, lender application workflows, custom fintech UIs | Cut onboarding cycle time 40% with a branded portal |
| AI & Digital Workers | Document AI on statements, tax docs, applications; meeting-summary copilots with compliance guardrails; RAG over internal knowledge | Back-office document cycle time cut 50% with HITL |
| Data Engineering | Snowflake / Fabric warehouse unifying CRM, custodian, accounting, marketing; BI on AUM, pipeline, realization | One trusted BI view the compliance officer approves |
Proof & Examples
Consolidated Redtail + Orion + Microsoft 365 into a Zoho + Snowflake reporting stack that cut quarterly client-report cycle time by 70%.
Shipped a document-AI workflow on tax statements that pulled 4 FTE-hours out of every engagement.
Deployed a governed meeting-summary copilot that saved 6 hours per underwriter per week while meeting GLBA Safeguards Rule expectations.
Ready to modernize your financial operations?
Book a Fit Call to discuss your current systems or view case studies of RIAs and CPA firms we've transformed.
Frequently Asked Questions — Financial Services
Are you SOC 2 Type II aligned?
Yes. Our delivery practices align with SOC 2 Type II controls and we provide a Delivery Security Summary.
Do you support GLBA Safeguards Rule?
Yes. Financial-services scopes include GLBA-aligned data handling, access control, and vendor-risk documentation.
Can you comply with state AI laws?
Yes. Every AI pilot in financial services ships with a state-specific disclosure plan covering Colorado, Utah, Illinois, and NYC at minimum.
Do you integrate with Redtail / Wealthbox / Salesforce FSC / Orion / Addepar / Tamarac?
Yes. Custodian and practice-management integration is a standard scope in our RIA engagements.
Can you sign a BAA or DPA?
We sign DPAs as standard. We sign BAAs where PHI enters scope (HSAs, some benefits workflows).