Packages — no hourly rates. Start where you feel the pain.
Start where you feel the pain.
FI Digital does not publish hourly rates. We publish packages, fixed-fee diagnostics, and monthly starting points — because US SMB buyers should know what a project starts at before they sit on three sales calls. Every package below tells you who it is for, what is included, how long it takes, and how pricing is presented. Pricing numbers are placeholders on this brief — the US sales leader will confirm the public floor price for each offer before publish.
Zoho CRM QuickStart
Model: Fixed fee
Starting from [public price floor to be confirmed]
Operations-led SMBs with 25 to 150 users who want to exit spreadsheets and legacy CRM in 3 to 5 weeks.
- Sales process design
- CRM configuration (up to 3 pipelines, 2 roles)
- Lead and deal automation
- Data migration from one source (CSV, HubSpot, Salesforce, Pipedrive)
- Integration with one email / calendar tool
- User training (up to 2 role-specific sessions)
- 30 days of post-go-live admin support
Number of users, additional pipelines, data-migration volume, additional integrations, and custom objects or Zoho Creator apps.
Zoho Managed Services
Model: Monthly retainer
Starting from [public price floor to be confirmed]
SMBs live on Zoho who need ongoing admin, optimization, and enhancement without a full-time Zoho resource in-house.
- Monthly admin hours (tiered)
- Incident response with published SLA
- Quarterly optimization review
- User support
- Small enhancement work
- Monthly reporting
Hours, number of modules, number of users, and response-time SLA tier.
Product Discovery Sprint
Model: Fixed fee
Starting from [public price floor to be confirmed]
Growth-stage companies about to build or modernize software.
- 2 weeks of 1 senior engineer + 1 account/product lead + 1 optional designer
- Stakeholder interviews
- Reference architecture
- Risk register
- Fixed-fee build proposal
- Decision-ready report
One flat fee across most engagements; regulated workloads (HIPAA, PCI, GLBA) priced separately.
One-Workflow AI Pilot
Model: Fixed fee
Starting from [public price floor to be confirmed]
Teams that have one workflow draining headcount and want measured AI lift in 4 to 6 weeks.
- Workflow discovery
- Foundation-model selection
- Prompt and guardrail design
- Integration with 1 source system and 1 destination system
- Shadow-mode deployment
- 2-week measured production
- Final report with lift, cost, and scaling plan
Number of integrations, data volume, governance scope (state AI laws, HIPAA, GLBA), and whether a production go-live is in scope.
AI Opportunity Workshop
Model: Fixed fee
Starting from [public price floor to be confirmed]
Leadership teams that want a scored map of AI candidates before committing to a pilot.
- 1-2 week workshop with 1 AI engineer + 1 account lead
- Candidate workflow long-list
- ROI hypotheses
- Governance readiness score
- Recommended pilot
One flat fee across most engagements; highly customized or cross-functional scopes priced on discovery.
Data Foundation Assessment
Model: Fixed fee
Starting from [public price floor to be confirmed]
Teams facing a platform decision (Databricks / Snowflake / Fabric / warehouse-plus-dbt) or teams whose reporting is unreliable.
- Current-state data audit
- Reference architecture
- Platform recommendation
- Governance plan
- Fixed-fee build proposal
Flat fee for most standard SMB analytics data footprints.
Analytics Support Retainer
Model: Monthly retainer
Starting from [public price floor to be confirmed]
Teams live on a warehouse + BI tool who need ongoing pipeline operations, dashboard maintenance, and model refresh.
- Monthly pipeline SLA
- Dashboard support
- dbt model maintenance
- Small enhancement
- Monthly review
Hours per month, response SLA, and number of data platform pipelines.
Custom Build (Proposal after Discovery)
Model: Milestone or phased fixed fee
Starting from Determined after discovery
Engagements that do not fit a package — MVP builds, multi-system data platforms, multi-workflow AI rollouts, or full Zoho One deployments.
- Scoped after Discovery Sprint or Assessment
- Milestone-based proposal
- Fixed fee per milestone
Scale of system architecture, custom API requirements, and governance scopes.
Frequently Asked Questions — Packages
Why don't you publish hourly rates?
Hourly rates are only useful to the buyer who has already scoped the project. For US SMBs choosing a partner, hourly rates are not a helpful comparison — they incentivize the wrong thing (longer projects) and they do not tell you what a project will actually cost. Fixed fees and package starting points are honest commercial signals.
What happens after the Discovery Sprint or Assessment?
You get a fixed-fee build proposal. You can take the deliverable and walk; we do not lock you in.
Are packages negotiable?
Starting-from prices are firm. Scope is flexible. We will scope up or down to match your constraints.
Can you do T&M?
Only as an exception, and only after a fixed-fee Discovery or Pilot sets expectations. It is not our default.