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Case Studies

Case Studies at FI Digital

Real outcomes. Real numbers. Real clients.

We publish case studies with measurable outcomes. Every story follows the same structure: challenge, solution, delivery approach, outcome in numbers, and the practices used. Filter by practice and industry.

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CPA Zoho & AI Automation
Zoho ImplementationProfessional Services

CPA Zoho & AI Automation

Unified lead-to-cash pipelines for CPA firm with integrated custom AI document intelligence.

Realization +9 Points95% Partner Adoption100% Tax Document AI Intake
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Law Firm Engagement Automation
Product EngineeringProfessional Services

Law Firm Engagement Automation

Developed a custom client engagement portal that reduced onboarding times from 9 days to 2 days.

Engagement Time: 9 to 2 days85% Less Partner Admin TimeZero-Paper Process
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Instant Industrial Quote Turnaround
Zoho ImplementationManufacturing & Distribution

Instant Industrial Quote Turnaround

Unified disparate inventory, sales pipelines, and customer portals onto a high-performance Zoho One stack.

Quotes: 48h to 4h30% Quote IncreaseCloud-Native Tracking
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Document AI Accounts Payable automation
Data EngineeringManufacturing & Distribution

Document AI Accounts Payable automation

Built automated accounts payable extraction pipeline reducing processing overhead by 60%.

60% Less AP Labor100% Extraction AccuracyDirect ERP Integration
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Logistics Portal Support Deflection
Product EngineeringLogistics & Field Service

Logistics Portal Support Deflection

Dynamic AI route tracking and customer support deflection reducing overhead.

45% Status Calls Deflected24/7 Portal AvailabilityHigh Customer Satisfaction
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Field Service Dispatcher AI Copilot
Zoho ImplementationLogistics & Field Service

Field Service Dispatcher AI Copilot

Introduced a Zoho CRM integrated dispatcher assistant increasing first-time fixes by 20%.

First-Time-Fix +20%30% Lower Fuel UsageOptimized Mobile Dispatch
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Unified RIA Client Reporting Engine
Data EngineeringFinancial Services

Unified RIA Client Reporting Engine

Engineered a centralized data warehouse and business intelligence platform for a top-tier advisory network.

Client-Report Cycle -70%GLBA Compliance Enabled100% Cloud-Native Data
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Underwriter Meeting AI Assistant
AI & Digital WorkersFinancial Services

Underwriter Meeting AI Assistant

Deployed custom NLP and generative AI worker automating loan documentation workflows.

6 Hours Saved WeeklyZero Human BiasComplete Audit Logs
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